News
Dec
13
Christmas Change Freeze
Posted by Adam on 13 December 2011 05:04 PM

In recognition of reduced staffing levels across the industry over the Christmas period, Server Centre will be conducting a network and provisioning change freeze from 21st December through to Wednesday 4th January 2012. Throughout this period, no non-essential changes will be made to the network or the services we provide. Please ensure any change requests are made before Wednesday 21st December to ensure they can be completed on time. Some exceptions will be permitted where prior agreement has been made (between the customer, the account manager and technical teams prior to 21st December).

Server Centre will, of course, be available 24/7 over the Christmas period for any emergencies or outages on the core network or core services. Support will also be available to those customers with the appropriate support contract. Access to the data centres will always be available.

Should you have any questions or queries, please donĂ­t hesitate to contact us via the ticket system at https://servercentre.net/support or through your account manager.

Server Centre Technical Support

 


Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: