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Jan
17
Connectivity Issues for Virgin Media Customers
Posted by Adam on 17 January 2012 04:54 PM

We have received reports from a number of customers with services with Virgin Media that they are having intermittent connectivity issues to our network. We believe that this is an issue within Virgin’s network and we recommend that you raise a fault with them.

We suggest that you use WINMTR to gather end to end hop statistics which will help identify where the network issues are occurring.

Best regards

Technical Support


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