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Office365 Integration

Server Centre provide Enterprise Voice (Lync to Phone) capabilities that integrate with a customer’s Microsoft Office 365 account. Businesses can still continue to use Office 365 for their Exchange (email) and SharePoint needs, but use our platform with Enterprise Voice features for O365.

Seamless Integration

Users will have the same login names for their Office 365 mail and their Hosted Lync accounts with Server Centre. The integration is completely seamless, with integrated presence information, click to dial from Microsoft Office applications and Unified Messaging integration with Exchange online (available with O365 Plan E3, E4 or Exchange Online Plan 2). Here are some other useful features to help your users;
  • Click to dial from Microsoft Office applications including SharePoint and Outlook.
  • Click to dial using a short key on your desktop.
  • Call history saved to Microsoft Outlook as well as the Lync Client.
  • Missed call alerts received as an email.
  • Schedule Lync Online meetings directly from Microsoft Outlook.
  • Visual voicemail within the Lync client and received in your inbox as an email.
  • Unified messaging for retrieving voicemails and emails on the move.

Enterprise Voice (Lync to Phone)

Customers now have a real alternative to that clunky telephone system/PBX in the corner of the office collecting dust. Embrace the cloud with our Office 365 Lync Enterprise Voice solution and free your users to work productively and collaboratively from anywhere with an internet connection.
 
Our Office 365 Enterprise Voice solution can provide the advanced telephony features to replace your existing telephone system/PBX:
  • PSTN calling (Office 365 Enterprise Voice / Lync to Phone).
  • Global numbering (DID and Non Geographic).
  • Interactive Voice Response (IVR) / Auto Attendant.
  • Hunts Groups / Response Groups.
  • On-hold music.
  • Time of day routing.
  • Out of hours engineer routing.
  • High cost and international barring (Class of Service).
  • Fax to email.
  • Call forwarding.
  • Call Baring.
  • Follow the sun routing.
  • FSA Compliant call recording.
  • Dial-in from the PSTN for Audio, Video and Web conferencing.
  • In country Dial-in numbers for conferencing.

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