Server Centre's Hosted Skype For Business OnDemand
Articles tagged with: Unified Comms
The IOS Skype for Business App has been updated to version 6.7. The update brings Video-based Screen Sharing (VbSS) to mobile devices.
The description released with the update is below
"With this update, we are bringing Video-based Screen Sharing (VbSS) to your mobile devices. A faster and more reliable way of viewing content in a meeting, Vbss is a great improvement over the traditional approach of content sharing. In addition, we also have some design and performance improvements"
If you have enabled the relevant option the app update should be installed automatically if not then you will need to select the update from the Updates menu in the Apps Store.
A little known feature of Skype for Business is the Web Scheduler, Skype for Business Web Scheduler is a web-based program that you can use to create Skype Meetings if you don’t have Outlook, or don't have a browser that supports Outlook Web App. With Skype for Business Web Scheduler, you can create new meetings, change your existing meetings, and send invitations with your favorite email program.
Create a Skype Meeting
- Enter an Event title for your meeting.
- You can leave the meeting location as Skype Call, or add a location, such as a conference room, if you have in-person attendees as well.
- Enter meeting details in the Message box, and set the Start and End date and time.
- Under Who will bypass the lobby and Who is a presenter, do one of the following:
Accept the standard settings, which are best for small working meetings with people inside your organization.
- Choose other lobby or presenter options depending on the type of meeting you want to schedule.
- Under Attendees and Audio, add the attendees’ names or email addresses, separated by semicolons (;).
- Select Save.
Join a Skype for Business Meeting
Open the email meeting request and select the meeting link.
- Open Skype for Business Web Scheduler, select the meeting you want from the list on the left, and then select Join in the meeting summary pane.
View, edit, or delete an existing meeting
Select Edit or Delete in the meeting summary pane.
- Meeting details with Edit button highlighted
IMPORTANT Skype for Business Web Scheduler doesn’t update your calendar automatically, so participants must be informed of every change you make.
Microsoft have schedued an update to the Microsoft Lync client on the 14th April to rebrand the client Skype for Business. The Lync 2013 client will simply become the SfB client. The client will ship with two UI’s or skins. This will allow administrators to choose which one works best for their environment.
Do I need to upgrade?
The update is going to be distributed via Windows Update as an Office update.
Server Centre have enabled the new UI on the default client policies to allow out clients to take advantage of the new client UI.
If you would not like to use the new UI for your users please let us know and we will assign you a new client policy that has the Skype for Business UI disabled.
What changes can I expect?
The installer will replace all of the Lync Sounds with the Skype Sounds. This is the most notable change that you will notice. The sounds are very different then before.
If you are using Lync Conferencing you will notice that the Lync update will update the Outlook Plugin and change the Lync Meeting to a Skype Meeting
The Join a Meeting link.
Your Lync icon will look a lot like Skype for Business icon regardless which UI you choose.
The title is going to say Skype for Business. If you have the Lync UI, it will say Skype for Business (Lync Mode).
As the date is fast approaching for the release of Skype for Business, Microsoft have published a step by step video for new Skype for Business users.
We are being frequently asked by more and more clients what is Skype for Business and how will this affect our Hosted Lync 2013 Service with Server Centre? So I thought now would be a good time to pull together a blog post featuring all the frequently asked questions.
If you have any question not answered here please don't hesitate to get in touch!
What is Skype for Business?
In short Skype for Business is the next version of Microsoft Lync, Microsoft took the decision to re-brand Microsoft Lync to Skype for Business to build upon the familiar user experience of Skype with the enterprise security, compliance and control from Lync to create Skype for Business.
Skype for Business takes advantage of the strengths of both Skype and Lync. For example, Skype for Business is adopting the familiar Skype icons for calling, adding video and ending a call. Microsoft have added the call monitor from Skype, which keeps an active call visible in a small window even when a user moves focus to another application.
What will the upgrade cost?
The upgrade is included with your monthly subscription, once Microsoft release the final version, Server Centre will make the required platform changes and offer clients the chance to upgrade. Server Centre will make the new client available for download once it is released.
When will the upgrade be available?
How will the upgrade work?
How long can I stay on Lync 2013 for?
Are you looking to add Enterprise Voice to Microsoft Office 365?
- To deploy Enterprise Voice for Office 365, the Lync services move out of O365’s data centers and into yours. Server Centre can provide Managed Colocation facilities or provision the servers on our Enterprise VM Cloud.
- You can host the Lync services on our Multi-tenant Microsoft Lync Enterprise Platform which speeds up the deployment allowing you to get up and running in hours.
- To enable your deployment wheather on-premise or within our facilities you will need SIP trunking services that have been certified for Microsoft Lync or standard UDP channels with a Session Border Controller (SBC) to terminate the trunks. Server Centre can provide Microsoft Certified SIP trunks and associated services. Including but not limited to Number porting, Conference Numbers, SIP Trunking, Call recording and Contact Centre solutions.
- Pricing - the E4 subscription provides the required Enterprice Voice (User CAL) licensing. The Lync Voice licensing components of E4 are comparable to the traditional Lync Std, Ent and Plus CALs.
- Exchange integration - In Microsoft UC solution, Microsoft Lync provides IM/Presence, Conferencing & Voice/Video, Microsoft Exchange provides Voicemail, Calendar and Directory. In an E4 scenario, Exchange stays on O365 and you can leverage Exchange Online’s Unified Messaging service for voicemail (Auto Attendant and/or Directory) services. The integration model is simular whether Microsoft Lync is on-premise or partner hosted.
- Single Sign On - If you use the O365 ADFS/SSO sync service you can still tie in Microsoft Lync to privide a seamless SSO experience.
What is “Hosted Microsoft Lync Enterprise?”
- Microsoft Lync with Enterprise Voice
- Contact Centre for Lync
- Call Recording
- Screen Pop CRM records based on CLI
- Multi-Party Video
- ISDN rental
- PBX maintainence
- Travel Expenses to meetings
1. The Lync client window is incredibly handy – you will rely on it for everything
2. You will grow very accustomed to receiving information instantly
3. You’ll wonder why you’ve not discovered headsets earlier
10 Keyboard Shortcuts everyone should know
Microsoft have published a guide on Microsoft Lync keyboard shortcuts titled Lync 2013 Keyboard Shortcuts. It's a short PDF listing out all the keyboard shortcuts you can use to get around Lync. We have listed the 10 shortcuts we use the most;
Phone Calls Shortcuts
Microsoft has announced the end-of-life for it's Lync Hosting Pack v2, Because Microsoft Lync is one of Server Centre's OnDemand services we thought we’d explain what this end-of-life means for all hosted Lync customers—whether you’re with Server Centre or another hosting provider.
First, the good news: If you’re a Lync customer with Server Centre, the discontinuation of Hosting Pack v2 doesn’t affect you at all because we never liked Lync Hosting Pack or used it (more about that later).
What is Lync Hosting Pack?
Microsoft’s Lync Hosting Pack is essentially a cut down version of Lync tailored for hosting providers because it allows for an easier deployment of a multitenant solution. However, this easier route for the hosting provider comes at the expense of serveral key features for the customer. For example Response Groups can't be used with the Lync Hosting Pack.
Despite the lack of these key features, Lync Hosting Pack is widely adopted by hosting providers because it is offered by Microsoft for multi-tenant environments making the providers job easier.
But that wasn’t good enough for us. With business customers around the world, including many large corporations, our team has always believed that it is more important to ensure customers have access to as many features as possible rather than to take the easy route. Fortunately, our team has the experience and ingenuity to implement the full-featured Microsoft Lync product in a multi-tenant solution. Not all hosting providers do.
Implementing a multi-tenant solution with Microsoft’s full featured base product is no easy task. Tenant segregation must be implemented from the ground-up using Lync and Active Directory permissions and properties. This is presented to our customers and Service Desk through our CloudCentre management and provisioning portal. Hiding all the complexities of provisioning and ensuring all steps are completed.
Server Centre customers are in good hands
We made the decision a long ago to use the full-fledged version of Microsoft products and tackle the complexities of a multi-tenant deployment head-on. This recent announcement from Microsoft proves once again that our team is committed to doing all the heavy IT lifting so that our customers can work smarter in the cloud. Server Centre customers can rest assured that the end-of-life of Lync Hosting Pack v2 will have no impact whatsoever on their services.
A similar deployment option was also available on Exchange 2010 by using a hosting switch at setup. Server Centre chose the more complex deployment despite the extra effort it entailed for our team. Our foresight paid off in the long run as Microsoft later dropped this option in SP1, leaving many hosting providers and their customers between a rock and a hard place.
If you would like to discuss anything to do with our Hosted Lync service please don't hesitate to get in touch.