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Articles tagged with: Hints and Tips

What is the Skype for Business Web Scheduler?

A little known feature of Skype for Business is the Web Scheduler, Skype for Business Web Scheduler is a web-based program that you can use to create Skype Meetings if you don’t have Outlook, or don't have a browser that supports Outlook Web App. With Skype for Business Web Scheduler, you can create new meetings, change your existing meetings, and send invitations with your favorite email program.

To access the web scheduler browse to https://scheduler.emailandapps.co.uk
Once logged in (using the same username and password as you use for Skype for Business) your can create, manage and view meetings.

Create a Skype Meeting

When you sign in to the Skype for Business Web Scheduler, you'll go straight to the New Meeting page.
  1. Enter an Event title for your meeting.
  2. You can leave the meeting location as Skype Call, or add a location, such as a conference room, if you have in-person attendees as well.
  3. Enter meeting details in the Message box, and set the Start and End date and time.
  4. Under Who will bypass the lobby and Who is a presenter, do one of the following:
  • Accept the standard settings, which are best for small working meetings with people inside your organization.
  • Choose other lobby or presenter options depending on the type of meeting you want to schedule.
  1. Under Attendees and Audio, add the attendees’ names or email addresses, separated by semicolons (;).
  2. Select Save.

Join a Skype for Business Meeting

To join a meeting you created with Skype for Business Web Scheduler, do one of the following:
  • Open the email meeting request and select the meeting link.
  • Open Skype for Business Web Scheduler, select the meeting you want from the list on the left, and then select Join in the meeting summary pane.

View, edit, or delete an existing meeting

To view a meeting's details, open Skype for Business Web Scheduler and select the meeting title on the left. Skype for Business Web Scheduler lists only the meetings you've scheduled, not all the meetings on your calendar.
To edit or delete a meeting:
  1. Select Edit or Delete in the meeting summary pane.
  1. Meeting details with Edit button highlighted
After you've made your changes, send the participants either the updated meeting information or a notice of the meeting cancellation.

IMPORTANT   Skype for Business Web Scheduler doesn’t update your calendar automatically, so participants must be informed of every change you make.

What changes will I see in the Lync client update

Microsoft have schedued an update to the Microsoft Lync client on the 14th April to rebrand the client Skype for Business. The Lync 2013 client will simply become the SfB client.  The client will ship with two UI’s or skins.  This will allow administrators to choose which one works best for their environment.

Do I need to upgrade?

The update is going to be distributed via Windows Update as an Office update.

Server Centre have enabled the new UI on the default client policies to allow out clients to take advantage of the new client UI.

If you would not like to use the new UI for your users please let us know and we will assign you a new client policy that has the Skype for Business UI disabled.

What changes can I expect?


The installer will replace all of the Lync Sounds with the Skype Sounds. This is the most notable change that you will notice.  The sounds are very different then before.

Meeting Links

If you are using Lync Conferencing you will notice that the Lync update will update the Outlook Plugin and change the Lync Meeting to a Skype Meeting

The Join a Meeting link.


Your Lync icon will look a lot like Skype for Business icon regardless which UI you choose.

Title Bar

The title is going to say Skype for Business.  If you have the Lync UI, it will say Skype for Business (Lync Mode).


3 Things that may surprise new Microsoft Lync Users

1. The Lync client window is incredibly handy – you will rely on it for everything

Sitting quietly on the desktop, the Lync client is the window connecting you to colleagues, clients & partners.  Its bright colours helpfully indicate the availability and activities of the people you work with every day.  The Lync clients becomes an integral part of your day-to-day activity and signing into Lync is like plugging yourself into your workplace.  Lync makes your whole team feel connected especially fir those working remotely or in different office locations.

2. You will grow very accustomed to receiving information instantly

When you start using Instant Messaging for the first time, it doesn’t take long to get used to having instant responses and solving problems quickly.  Features such as status tag (notification when contacts are available), desktop sharing and the facility to contact colleagues from within shared documents will empower you to work efficiently and collaboratively and this is likely to become the norm across your organisation.

3. You’ll wonder why you’ve not discovered headsets earlier

Headsets are usually associated with pilots and call centres, but once you start using them you won’t go back.  Headsets allow you to accept or reject audio or video calls seamlessly, not to mention the improved HD voice quality when using devices from the Jabra and Plantronics ranges. Not only will your hands and your head be more comfortable while on a call, you can IM or draw doodle diagrams till your hearts content!
If you would like to try Microsoft Lync you can request accounts here.

10 Lync Keyboard Shortcuts

10 Keyboard Shortcuts everyone should know

Microsoft have published a guide on Microsoft Lync keyboard shortcuts titled Lync 2013 Keyboard Shortcuts. It's a short PDF listing out all the keyboard shortcuts you can use to get around Lync. We have listed the 10 shortcuts we use the most;

Conversations Shortcuts

Accept a conversation invite (use anywhere) – Windows Logo Key + A
Decline an invite (use anywhere) – Windows Logo Key + Esc
Accept an invite (while in Conversation window) – Alt + C
Engage Privacy Mode – Alt + I
Change between conversation windows – Ctrl + Tab
Save an IM log in Conversation History – Ctrl + S

Phone Calls Shortcuts

Accept a call* – Alt + C
Mute your audio – Windows Logo Key + F4
Place a call on Hold – Ctrl + Shift + H

Meetings/Presentations Shortcuts

Start a “Meet Now” meeting – Alt + M
If Presenting: start/stop sharing, fullscreen/come out of fullscreen, close the sharing stage, switch views gallery/speaker

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