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Enterprise Voice for Office 365

Are you looking to add Enterprise Voice to Microsoft Office 365?

Microsoft’s Office 365 service does not provide Enterprise Voice services and is not expected to provide PBX replacement services for the foreseeable future. But, Microsoft does provide an Office 365 subscription plan (E4) to allow customers to deploy Enterprise Voice and enjoy an integrated Unified Communications solution and PBX replacement with the rest of their Office 365 applications.
 
Server Centre have been helping organisations deploy Enterprise Voice utilising their existing Office 365 E4 plans. This enables Microsoft Lync to be deployed on-premise or in a data centre with full Enterprise Voice capabilities.
 
You also have the option of using Server Centre's Multi-tenant Microsoft Lync platform.  

Summary

Summary of options for using Microsoft Lync with Enterprice Voice as a PBX replacement with Office 365.
  • To deploy Enterprise Voice for Office 365, the Lync services move out of O365’s data centers and into yours. Server Centre can provide Managed Colocation facilities or provision the servers on our Enterprise VM Cloud.
  • You can host the Lync services on our Multi-tenant Microsoft Lync Enterprise Platform which speeds up the deployment allowing you to get up and running in hours.
  • To enable your deployment wheather on-premise or within our facilities you will need SIP trunking services that have been certified for Microsoft Lync or standard UDP channels with a Session Border Controller (SBC) to terminate the trunks. Server Centre can provide Microsoft Certified SIP trunks and associated services. Including but not limited to Number porting, Conference Numbers, SIP Trunking, Call recording and Contact Centre solutions.
  • Pricing - the E4 subscription provides the required Enterprice Voice (User CAL) licensing. The Lync Voice licensing components of E4 are comparable to the traditional Lync Std, Ent and Plus CALs.
  • Exchange integration - In Microsoft UC solution, Microsoft Lync provides IM/Presence, Conferencing & Voice/Video, Microsoft Exchange provides Voicemail, Calendar and Directory. In an E4 scenario, Exchange stays on O365 and you can leverage Exchange Online’s Unified Messaging service for voicemail (Auto Attendant and/or Directory) services. The integration model is simular whether Microsoft Lync is on-premise or partner hosted.
  • Single Sign On - If you use the O365 ADFS/SSO sync service you can still tie in Microsoft Lync to privide a seamless SSO experience.
Server Centre has the experience to help you at all stages of your deployment including post deployment support or healthchecks. We can offer fully managed services or experienced consultants to assist with the design.
 
Whatever your requirement, however large or small we are here to help contact us to get the ball rolling.

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