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Mapping usage-based allocation of Skype for Business call details back to the responsible business units and departments can be a core accounting requirement, especially in larger businesses. Our Billing solution is a foundational SfB answer to simplify call accounting and cost allocation. This solution allows IT to easily monitor call activity, identify which SfB costs should be billed to which department, cost code or employee, and review details like call counts and durations.

  • Service Expense Management
  • Itemised Call Billing
  • External Call Detail Record (CDR) import and Call Rating
  • Provides team or location-based billing information to enable departmental chargeback.

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