Details of scheduled maintenance including any unscheduled downtime.
Engineers will be performing core equipment upgrades in the Derby Data Centre on the morning of Sunday 13th September June between 4am and 7.30am. During this time there will be disruption to internet transit. Further information available here http://www.servercentre.net/blog/?p=102 Best...
At 1.05pm we began experiencing issues with our Core routers. We identified that the cause was a 400% increase in packets per second in to our network. The problem was down to a DDOS attack against our network, this was malicious. We have now identified the problem and are working closely with...
We will be carrying out planned maintenance on our edge firewall between 22:30 and 23:30 GMT on 05/11/2008. During this work window there may be a loss of connectivity to your website/email due to the complexity of the work involved. This will affect our Windows hosting plan customers only. ...
As part of our rolling hardware upgrade plan we are in the process of moving all Windows clients from the Helm infrastructure in Maidenhead to our new server infrastructure based in Derby. The new infrastructure provides a number of significant improvements and is a major step forward for Server...
A two hour work windows has been scheduled for planned software updates on all HU Linux servers. The updates are primarily to upgrade Apache to version 2.2.x. Each server will be unavailable for 10 minutes while apache and php is recompiled <?xml:namespace prefix = o ns =...
All servers have been scheduled for the following operating system and application updates. Redhat Kernal - 2.6.9-55.0.2.EL smp MySQL 5 cPanel 11 <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com<o:p></o:p> <o:p></o:p> Each server will need to be rebooted to complete the...
We are currently experiecing problems with both these servers due to a DDOS attack. All other servers remain unaffected. I will update this thread as soon as we have more information. Best regards
Oxygen will be upgraded to 4Gb of RAM during a 15 minute work window commencing at 3am GMT on the 9th May 2007. The server will be offline for approximately 15 mins whilst the memory is added to the server. My apologies for any inconvenience caused. Best regards
We will be performing maintenance which will affect your service. This will last about 15 minutes, and during this time, your will experience short interuptions to your service as our network adjusts to alternative paths for traffic. Date: 26th April 2007 Window: 23:00 for 4 Hours Duration: <...
Nitrogen will have an additional 2Gb of RAM installed at 5am GMT on the 18th April 2007. As a result the server will be offline for approximately 15 mins. Whilst the server is offline we will also be taking the opportunity to add some additional hard drive space. <?xml:namespace prefix = o ns...
We are experiencing some network issues in our london data centre, this evening which will cause some clients over specific routes into the network to be losing connectivity . We are onsite investigating this at the moment and will update you as soon as we have further updates. We would like...
Dear Customer, We are currently experiencing intermittent DNS resolution problems, leaving some sites unavailable. The problem is to do with a power failure with an upstream provider. We are currently working with the upstream provider to resolve the issue. My apologies to those...
Over the course of the weekend we will be upgrading all servers to a new kernal. We are upgrading to version 2.6.9-42.0.8.ELsmp Nitrogen is already running the kernal without any problems. The servers may need to be rebooted to complete the upgrade. Therefore as a result some websites may...
We are currently investigating after the datacentre have blocked traffic to the server due to a DOS attack. I will update this thread as soon as I have more information. Best regards
<p> <font color="#535353">Dear HU Client,</font></p><p><font color="#535353">This is a server notification e-mail message with regards to the server your domain is hosted on.</font></p><p> <font color="#535353"><font color="#cc0000">Notification Type: </font><font...
<a href="../"><img src="../images/spacer.gif" alt="HU Logo" border="0"></a><br><p> <font color="#535353">Dear HU Client,</font></p><p><font color="#535353">This is a server notification e-mail message with regards to the server your domain is hosted on.</font></p><p> <font...
Argon has now been replaced as this has some intermittent hardware faults. Please don't hesitate to contact me with any questions or problems. Best Regards
Due to continuing problems with Nitrogen, we are in the process of swapping the disks to a new server. This will resolve all problems with the server crashing intermittently. We expect the swap out to take no longer then 1 hour at the most. My apologies for any inconvenience this has...
We have a memory fault with Nitrogen which is causing intermittent service problems. We are looking at the fault as we speak and the memory will be swapped out as nessary in due course. I will update this thread with any further details as I have them. Best Regards
Cobalt will undergo planned maintenance between 01:00 hrs and 07:00 hours tonight, which may result in intermittent service loss (NOT continual). This is to investigate a possible intermittent hardware issue. .
The first four servers have had their services switched off for some time now, but still there are clients who have not yet changed their nameservers. This means that your sites are not working!! Minos will have its services switched off on Saturday 11th November. Please note the following...
Reseller migrations will be completed tonight for Minos, and those resellers are being sent e-mails personally (as a matter of policy) to inform them of the fact. During a routine check, we have noticed that some non-reseller clients whose domains we do not manage, still have not changed their...
The US data center are reporting network issues as at 14:30 GMT which are affecting a number of our servers. We are monitoring closely and will update as soon as possible. .
Triton is currently experiencing issues which is causing intermittent service. We and the Data Center are working on it - please bear with us. Please note however that all non-reseller accounts have been migrated off Triton. If your nameservers aer still pointing to Triton, please raise a...
Clients on the Eros server will already know that it is currently offline. The reason for this extremely unwanted and - not for the first time - unwarranted event is entirely due to the UK Data Centre. I will not be so unprofessional as to express my personal thoughts about the matter, but the...
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