Forum: All Other Support Issues

Hi there, I've had some tickets open for a week now, and there have been no responses to my emails and I have tried repeatedly phoning the support number, only to be told to leave a message, which I have done. What's going on? Thanks, Tene

Hey all - been a while:wavey: Recently I've been messing around with CMS and found Wordpress to be quite easy to operate - so I've started developing it into a new site. Thing is, I will eventually want to move Wordpress into my home directory which currently hosts my site www.cats-i.co.uk...

It seems like the server I am on is up and down like the proverbial... Well, up and down a lot lately??? I don't seem to be able to access the control panel at these times either? Am I the only one?

Is anyone else having problems running RSS feeds today? They were working yesterday, but today they are causing problems in my on-line shop!!!

Hi all, things do indeed seem quiet around here lately - of course that's good I suppose, but I hope someone can shed some light on this... I've got an addon domain http://www.daihachiryodan.com which is really a subdomain of http://www.rafflesnagoya.com , so the files are in...

If these are my website's AWStats, and they are, then should my site still be a lowly PR3? It used to be a PR4 but after a "Googledance" last year it's never been up there since?

My web site won't resolve and nor will my control panel (so I can't log a support ticket - seems like a bad set up really). There's nothing on Twitter... What do I do now? I REALLY NEED my website today!

After 6 years of using HU as my host i decided to downgrade my account, i had an elite package but in recent months all i have been using is the email, so i downgraded my account to a standard account. I then had to raise a support ticked because the invoice for my renewal was still showing my old...

Ey-up all Probably nothing for you to worry about but thought I had better give a heads up just in case. I;ve had malicious code inserted into all the php and html files on my site twice in the last week A line of text to open an invisible IFrame was added to every file. A couple of files also...

Ive installed it via Fantisico in the CP and although I can see the folder in the CP file manager I can't find it using FlashFxp. The CP File manager shows them being in the Public_html and WWW folders but when I open Flashfxp it shows everything bar the Wordpress folder. I can't use the CP file...

I'm trying to get my rails application to email stuff. I get this error: OpenSSL::SSL::SSLError in ThingController#process_send hostname was not match with the server certificate smtp settings are:

Hi, Since last night all my php includes have been giving errors and nothing is working i have double and rechecked my paths and they're all fine. im on server: scl-vm-www16 J

Hi there. I've had a domain & hosting account with HU for 18 months now. I've not been interested in using the email side of things because i'm content with my Gmail and don't fancy changing it! However, i would like to use some email forwarders so that i can take advantage of the email on...

I've had my personal site with HU for 4 years now and, in true noob fashion, have done nothing with it since :dunce: I would like to change that this year and spend a wee bit of time on it - nothing fancy - just tidy it up and add a few extra links, Photo Galleries etc. Not rocket science I...

Has Oxygen suffered a complete php failure? Seems it did - http://www.servercentre.net/community/showthread.php?p=33645#post33645

Hi again - been a while! One of my email accounts seems to keep timing out when trying to send - I get the following message: Task 'Rob - Sending and Receiving' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this...

Hi, Is there a possibility of notification when there's an Apache update (if it's that that's causing the problem), because for the third time this year one of my sites and forums (unfortunately the busiest) displays the Apache holding page. I'm usually unaware of this until someone...

Anyone else's site down? Added: ===== Ah, I'm guessing so, as it appears Argon has hiccuped:

Hello, I have raised a ticket (well re-opened the one from yesterday). My site seems to be unavailable, the error 404... same as this site http://www.hu-cobalt.com/ So I'm guessing I'm hosted on cobalt. Server status shows all is well... Please update me on what's wrong.... thanks. ...

Hi, Is anyone able to access http://myaccount.servercentre.net? Not working here.

Can someone from HU explain what steps have been taken / are being taken to minimise exposure to this bug? http://www.debian.org/security/2008/dsa-1571 This bug renders breakable many keys generated by any debian based distro since late 2006: NB - even if no servers run debian, it only...

Checked my website this morning to find php errors all over the place. It was fine when last checked yesterday afternoon. Logged into the joomla admin and get the warning message PHP register_globals setting is `ON` instead of `OFF` I have not installed any new scripts nor have a i...